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Account & Billing

Manage your plan, download your data, or delete your account.

Open Account & Billing →

Where things live

Account holds your identity (name, email), security (password, connected sign-in providers), and billing — deliberately separate from Settings, which holds learning preferences. If you're looking to change your learning language, that's in Settings, not here.

Managing your subscription

How you manage billing depends on where you subscribed. Subscribed on the web? Account → Billing hands off to a secure payment portal for changing plans, updating payment, or canceling — the app itself never handles your card details. Subscribed through the iPhone/iPad or Android app? Manage it from the App Store or Google Play directly; the web app can only tell you that's where it lives.

A complimentary or app-store-managed account shows as Premium but has no billing controls on the web, by design — there's nothing to manage here since the subscription isn't billed through the web.

Your data

"Download my data" exports your profile, lesson progress, and saved work as a JSON file. Deleting your account is permanent — it removes your progress, saved words, and chat history, and can't be undone.

Common questions

I subscribed on my iPhone — can I cancel it from the website?
No — App Store subscriptions are managed in iOS Settings → your name → Subscriptions, not on the web. The same goes for Google Play on Android.
Can I get a refund?
Email support and we'll help, or use the App Store/Play Store's own refund process if you subscribed there.

More in Account

Settings →Leaderboard →

Still stuck? Contact support — we reply within 2 business days.

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