Privacy Policy

1. Introduction

Tengwar ("we", "us", or "our") operates the website learningelvish.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

2. Information We Collect

Account Information: When you create an account, we collect your email address and display name. Passwords are stored as one-way hashes.

Usage Data: We collect information about your learning progress, including lesson completion, quiz scores, XP points, and streak data.

Payment Information: Payment processing is handled by Creem. We do not store your credit card details on our servers.

3. How We Use Your Information

We use your information to:

• Provide and maintain our language learning service
• Track your learning progress and sync it across devices
• Process payments for premium subscriptions
• Send important service-related communications
• Improve our service and develop new features

4. Third-Party Services

We use the following third-party services:

• Hetzner Cloud — Hosting infrastructure (EU, Falkenstein)
• Self-hosted PostgreSQL — Database (kept on the same Hetzner server)
• Creem — Payment processing for Premium subscriptions
• OpenAI — AI tutor (Mithrandir), translation, and practice generation
• Resend — Transactional email (verification, password reset)
• Upstash — Redis for rate limiting (login, signup, password reset)
• Google Analytics 4 — Anonymized site analytics (loaded only with consent)
• Google AdSense — Display advertising on free pages (loaded only with consent)

Each third-party service has its own privacy policy governing the use of your information.

5. Cookies & Consent

We use cookies and similar technologies in two categories:

• Strictly necessary — required for login sessions, language preference, and consent state. These cannot be disabled.
• Analytics & advertising — Google Analytics and Google AdSense. These are denied by default via Google Consent Mode v2 and only loaded after you click "Accept all" in our cookie banner. You can change your choice anytime by clearing site data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@learningelvish.com